Effective date: May 5, 2026

This Privacy Policy explains how Southern Park A Truck collects, uses, and protects the information you provide when you use our services, visit our website, or communicate with us by phone, text, or email.

Who we are

Southern Park A Truck operates a commercial truck parking and services facility located at 1550 Doug Barnard Parkway, Augusta, GA 30906. You can reach us at 706-250-0625 or info@southernparkatruck.com.

Information we collect

We collect the following information when you use our services or interact with us:

  • Contact information — name, mobile phone number, email address, and physical address when provided.
  • Service information — vehicle details (license plate, truck model, tire sizes, service history) when you receive parking, tire, repair, mobile mechanic, towing, gas delivery, or related services from us.
  • Communication records — text messages, phone call logs, and emails between you and Southern Park A Truck.
  • Website information — when you visit southernparkatruck.com, we collect basic usage information through standard web analytics (browser type, pages viewed, IP address). We do not collect personal information from website visitors unless you fill out a contact form or sign up for communications.
  • Payment information — handled by our third-party payment processor; we do not store credit card numbers or banking details on our systems.

How we use information

We use the information you provide to:

  • Deliver the services you request (parking, tire purchases and installation, repair, mobile services, towing, gas delivery)
  • Respond to questions, quotes, and service requests
  • Send service notifications, appointment reminders, and account updates
  • Send marketing messages, special offers, and program announcements when you have given consent
  • Improve our services, scheduling, and customer experience
  • Comply with legal and tax obligations
  • Protect our customers, our team, and our property

How we share information

We do not sell your information. We share information only in the following limited cases:

  • Service providers — when delivering a service requires coordinating with a contracted provider (mobile mechanic, towing partner, gas delivery operator), we share only the information needed to complete that job (your name, phone, location, and service request details).
  • Payment processors — to process card transactions through our payment processor.
  • Legal compliance — if required by law, court order, or to protect rights and safety.

Text message marketing

If you receive marketing text messages from Southern Park A Truck, that means you have given written consent — typically by signing our parking-lot or service agreement, which includes a section authorizing us to send marketing texts to the mobile number you provided. Message frequency varies. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP to any message we send. You can ask for help by replying HELP. For full text message program terms, see our SMS Terms of Service.

Email marketing

If you receive marketing emails from us, every message includes an unsubscribe link. Click the link in any email to remove yourself from our marketing list. We honor unsubscribe requests within 10 business days as required by the CAN-SPAM Act.

Your rights and choices

  • Opt out of marketing texts: reply STOP to any text from us
  • Opt out of marketing emails: click unsubscribe in any email
  • Request a copy of your information: email info@southernparkatruck.com
  • Request deletion of your information: email info@southernparkatruck.com — we will delete information that is not required to retain for tax, legal, or service-history purposes
  • Update or correct your information: call us at 706-250-0625 or email info@southernparkatruck.com

Data retention

We retain customer information for as long as the customer relationship is active and for up to seven years afterward to satisfy tax and legal recordkeeping requirements. We delete information sooner if a customer requests deletion and the information is not required to be retained.

Security

We protect customer information using reasonable technical and operational safeguards. No data system is perfectly secure. If we become aware of a data breach affecting your information, we will notify you in accordance with Georgia and South Carolina breach-notification laws.

Children

Our services are not directed at children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" at the top reflects the most recent version. Material changes will be communicated through the website and, where applicable, by email or text to active customers.

Contact

Questions about this Privacy Policy or about the information we hold:

Southern Park A Truck
1550 Doug Barnard Parkway
Augusta, GA 30906
706-250-0625
info@southernparkatruck.com